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Client Access Need the latest update or utility for KDNA or are you looking for online K-DNA technical documents? You'll find all the help you need here in our Client Support Center [CSC], as well as contact information for our Tech Support Team. Just log in with your assigned username and password to access the CSC. |
| Guest Access Here you can access the KDNA Frequently Asked Questions. This area of the site is for General and Technical inquiries only, please be sure to fill out our online quote request form for any sales-related questions. | KDNA Contact Information | |
What Operating Systems Does KDNA Support? Top^ Kiosk DNA runs on a 32-bit Microsoft Windows operating system. On the server level, it requires MS Windows NT 4.0 or 2000. At the kiosk level, KDNA can run on any version of Windows 9X, NT 4.0 Workstation, Windows2000, or Windows ME. What Does KDNA Require At The Kiosk Location? Top^ All that the KDNA client software requires is both a kiosk to run on, and an Internet connection to communicate with KDNA Server. KDNA Host can call out over a standard dial-up or LAN TCP/IP connection. What Sort OF Hardware Will KDNA Run On? Top^ KDNA can easily be configured to fully support any kiosk hardware on the market. What Peripherals Does KDNA Support? Top^ KDNA currently features support for touch screens, printing devices, bar code scanners, credit card terminals, traditional keyboard & mouse arrangements, and more. It’s possible for any non-standard type of peripheral to be integrated with KDNA by our development team. Can KDNA Integrate With My Existing Kiosk Network? Top^ KDNA can either be installed as a first-time solution for your kiosk rollout, or integrated into any existing kiosk solution. If you already have kiosks in the field, we can easily provide the back-end solution you need to administer your content remotely, and the only difference your customers will notice is the increase in performance! Is There A Way To Customize KDNA To Suit My Specific Needs? Top^ Absolutely! Even though we designed KDNA to be a robust, off-the-shelf application, we understand that the requirements of every business are different. We maintain a strong development team that is available for any level of customization. I’m A Hardware Vendor. Can I Offer KDNA To My Clients? Top^ We are always open to discuss relationships with kiosk hardware vendors. It’s in our mutual best interest to support each other in the deployment of kiosk networks. Contact our Sales Team today to talk about how a relationship with TotemInteractive can benefit your business. How Did Kiosk DNA Come About, Anyway? Top^ Our senior management first started working with interactive kiosks in the late 1990’s. TotemInteractive designed KDNA to be an easy-to-use remote administration tool to replace the antiquated method of updating kiosk content. Rather than dispatch support staff to each unit in the field to update via CD-ROM, we developed a means to send content to web-enabled kiosks via the Internet. The functionality and power of KDNA has grown over the years to take advantage of continuing advances in hardware and software. What Sort Of New Features Are In Development? Top^ Check out our ‘In Development’ page to see what’s in store for future versions! | KDNA In Development | How Can I Purchase KDNA? Top^ It’s easy! Obtaining KDNA licenses for your business is easy and affordable. Visit our online Request for Information form right here on the KDNA website. | KDNA Online Quote Request Form | |