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Kiosk DNA Overview

K-DNA Server

K-DNA Host

K-DNA Dispatch
 

K-DNA Server Overview

KDNA Server is a server-side application that monitors all the kiosks in the network and serves as a repository for kiosk media and content.

Features

KDNA Server communicates to all client machines and serves as the repository of log data. Log data is used to generate reports that reflect network status. When an RNA (Remote Network Administration) script is created it is stored on the KDNA Server with all other necessary media and text files until it is downloaded by the client machines.

Helix Bullet   Database synchronization between KDNA Host and KDNA Server through KDNA Clone Packets.

Helix Bullet   Kiosk Heartbeat Monitor, each kiosk can be instructed to ping the KDNA Server to relay its status on the network at a user-defined interval.

Helix Bullet   Sending of pre-defined messages to technicians for specified conditions and alerts.

Helix Bullet   Kiosks can be grouped by an infinite number of custom groupings, such as client, region, state, city, client by region, sub-groups within groups, etc.

Helix Bullet   Daily analysis of log files for error conditions. Analysis will catch any errors within SQL statements, application usage errors, etc. and notify technicians.

Helix Bullet   Generates email / pager alert notifications.